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Video production

Customer Testimonial Video Production for Growflo

Customer testimonial video showcasing Growflo’s greenhouse software through real-world operator experience.
Author
Jordan Berns
Date
Dec 8, 2025

Overview

  • Project: Growflo Customer Testimonial Video
  • Client: Growflo
  • Category: Video Production
  • Sub-Category: Customer Testimonial
  • Location: Seattle, WA

Background & Challenge

Growflo builds cloud-based software for greenhouse operators, helping them manage complex day-to-day operations with more efficiency and less guesswork. As they worked to expand their footprint in the U.S. market, they needed a customer testimonial video that could do real work across multiple channels: trade shows, outbound sales outreach, and their website.

The challenge was creating something that went beyond surface-level praise. Generic testimonials get skipped. Growflo needed a video that demonstrated business impact through a credible, grounded story, one that would resonate with other greenhouse operators who understand the complexity of running that kind of operation.

Our Role

We built the testimonial around industry context and practical outcomes, not a feature checklist. The goal was to tell a story that felt real to the people watching it.

We coordinated an on-location shoot with Cascade Tropicals, featuring owner Andrej Suske. The interview centered on his firsthand experience with Growflo and the tangible difference it made in how he runs his operation. We paired purposeful on-screen text with supporting visuals and b-roll to reinforce key moments, creating a clear narrative that works whether viewers are watching with sound on or scrolling past in silence.

Results

The video became a versatile marketing asset Growflo could deploy across every stage of the sales process. It performed well at trade shows, strengthened outbound outreach, and added credibility to their website.

Prospective clients responded to the authenticity of the story. Rather than a polished pitch, they saw a real operator talking about real results, which is exactly what moves buyers in a specialized, relationship-driven market like AgTech.

"Jordan was excellent to work with… he brought a lot of creative ideas to the table and took time to understand exactly what we were looking to capture." - Paul McMaster, Product Manager, Growflo

If your customers have a story worth telling, we can help you tell it in a way that actually moves buyers. Testimonial videos work best when they're built around real outcomes and real people, not scripted praise. That's the approach we bring to every project.

Book a call to talk through your project, or explore our video solutions to see the full range of what we produce.

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